Service Advisor – POSITION NOW AVAILABLE
H.K. Truck Center is a certified Hino and Mitsubishi Fuso truck dealership providing clients with expert sales personnel, quality-conscious maintenance and repair service, a huge inventory of parts, convenient rental services and a high standard of workmanship.
Established in 1982, H.K. Truck Center has earned a reputation for its excellence in both customer service and client relationships. They have often received recognition for their accomplishments, ranking #1 in New Jersey for their Hino service and sales, and remain on the cutting edge of industry technology and new opportunities with factory-trained technicians and ever-expanding product programs.
It is our challenge and commitment to change the trucking experience by offering our customers a new standard of excellence. We strive to build lifetime client relationships in all areas of our quality-conscious operations and believe we are the best in the business when it comes to our truck service and sales solutions.
Qualified Candidate Responsibilities:
* Must be able to drive a 26′ box truck
• Open, preprint and close all repair orders
• Quote customers on repairs performed and or needed.
• Advise customers of what repairs and services are needed
• Cold call customers and advise that services are needed when shop is slow to increase revenue
• Process purchase orders for repair shop such as shop tools and sublet repairs.
• Inventory of customer vehicles
• Check and advise customers of service history
• Dispatch tow trucks as needed, make and submit purchase order to accounting
• Monitor tech flag time and bill customers accordingly
• Check labor time guide for warranty repairs and advise techs of allowable time
• Monitor technician productivity, proficiency, and efficiency
• Keep an open line of communication with techs on estimated time of completion and keep customers informed.
• Maintain a professional and friendly work environment
Experience with Hino commercial trucks IS A PLUS!
Benefits:
•Competitive Salary (based on Experience)
•Medical & Dental
•Incentive Plan
•401K with Employer Contribution
•Paid Vacation
•Paid Holidays
•Profit-sharing and much more…
EMAIL DFOWLER@HKTRUCK.COM
CALL (908)-754-3330 OPT 2 for SERVICE or EXT #230 for DON
APPLY IN PERSON AT 2624-A HAMILTON BLVD, SOUTH PLAINFIELD, NJ 07080
- Principals only. Recruiters, please don’t contact this job poster.
- do NOT contact us with unsolicited services or offers