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(908) 754-3330

South Plainfield, NJ

(908) 427-4332

Parsippany, NJ

Top Notch Service Advisor / Warranty Admin Needed

Top Notch Service Advisor / Warranty Admin Needed

Location: 2624-A Hamilton Blvd, South Plainfield, NJ 07080
Start Date: Immediately
Job Type: Employee
Job Status: Full Time

Company Overview:
H.K. Truck Center is a certified Hino and Mitsubishi Fuso truck dealership providing clients with expert sales personnel, quality-conscious maintenance and repair service, a huge inventory of parts, convenient rental services and a high standard of workmanship.

Established in 1982, H.K. Truck Center has earned a reputation for its excellence in both customer service and client relationships. They have often received recognition for their accomplishments, ranking #1 in New Jersey for their Hino service and sales, and remain on the cutting edge of industry technology and new opportunities with factory-trained technicians and ever-expanding product programs.

H.K. Truck Center Mission
It is our challenge and commitment to change the trucking experience by offering our customers a new standard of excellence. We strive to build lifetime client relationships in all areas of our quality-conscious operations and believe we are the best in the business when it comes to our truck service and sales solutions.

Qualified Candidate Responsibilities:

  • Open, preprint and close all repair orders
  • Quote customers on repairs performed and or needed.
  • Advise customers of what repairs and services are needed
  • Cold call customers and advise that services are needed when shop is slow to increase revenue
  • Process and submit warranty claims and check weekly statues reports of paid claims and returned claims, resubmit claims as needed.
  • Process purchase orders for repair shop such as shop tools and sublet repairs.
  • Inventory of customer vehicles
  • Check and advise customers of service history
  • Dispatch tow trucks as needed, make and submit purchase order to accounting
  • Monitor tech flag time and bill customers accordingly
  • Check labor time guide for warranty repairs and advise techs of allowable time
  • Monitor technician productivity, proficiency and efficiency
  • Keep an open line of communication with techs on estimated time of completion and keep customers informed.
  • Maintain a professional and friendly work environment

Experience with Hino commercial trucks IS A PLUS!

  • Competitive Salary (based on Experience)
  • Medical & Dental
  • Incentive Plan
  • 401K with Employer Contribution
  • Paid Vacation
  • Paid Holidays
  • Profit sharing and much more…

FAX RESUME TO (908) 548-8043
CALL (908)-754-3330 EXT. 23


Find out more about the benefits of working for H.K. Truck Center at

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